How To Resolve Canon Printer Not Connecting Problem? - Canon Printer Helpline

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Thursday, October 17, 2019

How To Resolve Canon Printer Not Connecting Problem?

Wireless printers such as Canon MG3620 printer removes the hassle of cords and messy wires. You just need to configure the printer to your computer and it will be sufficient enough to scan and print. Therefore, this is the most appropriate situation.But all of a sudden you find that the canon printer is not working as you expected. Often you might get issues that the Canon printer is not connecting to the WiFi and refuse to scan and print any documents. If you are getting a WiFi connectivity issue in the Canon printer, then here are a few solutions for you that you need to apply in order to fix the problem. Let’s take a look at the solutions section. But before that, you need to know what are the probable reasons behind not connecting to the WiFi network issue

How To Resolve Canon Printer Not Connecting Problem?

"Probable Reasons for Canon Printer Not Connecting To Wireless Problem:"

Here are some of the reasons why the Canon printer is not connecting to the Wireless network. Let’s check out the probable reasons.
  • If the access point of the wireless router is not set properly, then you might encounter that the Canon printer is not connected with the WiFi network.
  • You should ensure the network name and check whether the computer is configured on the printer is correctly or not.
  • Other probable causes could be an outdated router, incorrect configuration of the router.
Now, you need to find out the exact reason behind the problem is, and how to get rid of this situation. Hence, follow the under-mentioned solutions and perform them carefully to connect the printer with the WiFi network.

“Canon Printer is Not Connecting”: Solutions To Resolve This Error"

This is a very annoying situation for you when the printer is connected with the network. You need to resolve the issue as soon as possible otherwise, you are unable to scan or print any documents through the printer.


Fix 1: Check the Signal Strength:

  • Is the printer placed far from the router? It is very essential to place the router near the printer. Moreover, if the printer not near to the router, then due to the weak WiFi signal, the printer is not connected with the network. 
  • Note that obstructions like walls may hamper the connection strength. To verify the quality of the signal, you should inspect the information panel of the printer. 
  • If you found that there is showing only a signal bar, then you need to move the printer close to the router. 
  • After that, check the network that is connected to the printer. 
  • To check that, click on the Information button from the printer and check the necessary details such as IP address, signal strength, and the WiFi network. 

Fix 2: Change the Router Settings

  • If the problem still persists even after the bring the printer near the router, then you need to check the router settings. Further, in case, you are a MAC user and encounter the Canon printer not connecting to the MAC device, then check the router’s settings. 
  • If you have blocked any unauthorized devices from accessing the home network in your MAC device? Then you need to whitelist the MAC address of the printer from the router settings by moving to the Admin page of the router. 
  • To verify that, at first, move to the router’s Admin page and then visit the Wireless section from the Admin page. 
  • After that, select the Wireless MAC Filter mode and Add the printer option under the Accept section. You need to take a chance to do that.


Fix 3: Re-set up the Printer




  • After changing the necessary changes in the router, now, take a look at the printer. If the printer is not properly configured, then the Canon wireless printer not connecting problem arises.
  • To set the printer again from scratch, follow the steps mentioned in the following section.

 Step 1:

  • First of all, pair the printer with the router. To do that, press the WiFi button and then keep pressing the Cancel button for a few moments.

Step 2:

  • Now, you will find that the Power button starts blinking. After that, press on the Printer icon which is available on the home screen. 
Step 3:
  • Thereafter, press the “Set Up a New Printer” option which will open the Discovery mode. Later, click the Continue button and then choose the WiFi network. 
  • Next, enter the password in the respective field.
 After resetting the printer, check whether you are able to connect the printer with the WiFi network.

If you still facing this problem then dial our canon printer toll free number for and get free support our toll free number is 1800-436-0509.

Disclaimer:-

We are an independent provider of free support for software and peripheral devices by diagnosing the technical issues remotely. We have no affiliation with any of third-party companies unless such relationship is expressly specified. We collect information from the user but we never share the information to other parties. This information is so valuable for us. The use of any third party trademarks, logos, or brand names is for informational purposes only, and does not imply an endorsement by us or vice versa. If you find any kind of deceitful things present on our website then please inform us.
 

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